Once your product has been handed to a third-party logistics agent, you will receive a tracking number. During this time, there is no available information for shipping (Only shown as [Shipment Information Received/Label created]) which means the third-party logistics agent is processing your package. Normally this process will take up to 2 business days. Once finished, you will receive real-time shipping updates. If your order hasn’t update after 7 business days, please submit a request. ZNC staff will contact you within 48 hours.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article