How to check my order status?

Created by Zhen Chain Micro, Modified on Fri, 19 Jul at 1:21 AM by Zhen Chain Micro

You can easily check the status of your order by following these steps:

  1. Order Confirmation Email: After placing your order, you will receive an order confirmation email with your order details and a tracking link.

  2. Account Dashboard:

    • Log in to your account on our website.
    • Go to the "My Account" section and click on "Order History."
    • Select the order you wish to track. You will find detailed information about the status and tracking number of your shipment.
  3. Order Tracking Page:

    • Visit our Order Tracking page on the website.
    • Enter your order number and the email address used for the purchase.
    • Click "Track Order" to view the current status of your order and tracking details.
  4. Customer Support:

    • If you have any questions or need further assistance, you can contact our customer support team.
    • Provide them with your order number, and they will help you with the status of your order.

We strive to keep you updated throughout the entire process, from order confirmation to delivery. If you encounter any issues, please don't hesitate to reach out to us.

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