HW error is higher than 5%

Created by Zhen Chain Micro, Modified on Fri, 19 Jul at 1:33 AM by Zhen Chain Micro

If you have never encountered high hardware error with this miner before, please check your firmware version. If version is not the latest, please update it. Upgrade Miner Firmware
In case the firmware was upgraded and the high hardware error appears, please downgrade it back to the original version. You can click here to get the previous miner firmwares.
You can switch another power supply if you have one to test.
Make sure the operating temperature of your miner's environment is appropriate. (The operating environment temperature for the miner should be between 0-35℃.)

If the issue still persists after following the above steps, please contact us.