Watch related FAQ (18)

How to recovery factory setting to watch?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:22 PM by Zhen Chain Micro
If I want to return or exchange the watch, what should I do?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:23 PM by Zhen Chain Micro
How can I find the valid serial numbers (SN) of the watch?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:23 PM by Zhen Chain Micro
Why can't my watch's alarm make sound?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:25 PM by Zhen Chain Micro
Why isn't my watch vibrating for notifications and alarms?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:25 PM by Zhen Chain Micro
Can I wear this watch while swimming?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:25 PM by Zhen Chain Micro
Why can't my watch activate the wrist raise to wake feature?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:26 PM by Zhen Chain Micro
What should I do if the watch face doesn't display cryptocurrency data after downloading it?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:26 PM by Zhen Chain Micro
What should I do if I encounter a firmware upgrade failure on my watch?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:36 PM by Zhen Chain Micro
After selecting "Pair," why does the pairing prompt dialog not appear?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:36 PM by Zhen Chain Micro