What should I do if I encounter a firmware upgrade failure on my watch?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:36 PM by Zhen Chain Micro

If you encounter a firmware upgrade failure on your watch, we recommend trying the following steps to resolve the issue:

  • Ensure that the GoldShell Zone app remains connected to your watch throughout the upgrade process.
  • Place your Bluetooth watch on the charging dock to ensure a stable power source.
  • Continue the upgrade until the watch firmware upgrade is successfully completed. 

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