Why doesn't my watch display the charging animation when placed on the charging dock?

Created by Zhen Chain Micro, Modified on Thu, 18 Jul at 11:39 PM by Zhen Chain Micro

It's possible that your watch has entered a depleted state due to prolonged storage. To resolve this, we recommend waiting patiently for 3-5 minutes and checking if the watch displays the charging animation. If you still don't see any charging animation after ten minutes, please don't hesitate to reach out to customer support. We will be happy to assist you further or arrange a replacement if necessary.

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