Professional miner & Lite series
Status of the lights near by the reset button:
Table 1
| Green light | Red light | Issue | Solution(s) |
Always on
| off
| Miner can’t connect to pool;
| Check here.
|
Off
| Flashes rapidly
| Fan is abnormal.
| Click here to submit your request and select "Fan cannot start normally." as your issue.
|
Off
| Always on
| Miner is overheat.
| Click here to submit your request and select "Other issues." as your issue.
|
Always on
| Always on
| ---
| Press the reset button for 15-20 seconds to reset the miner.
|
Flashes
| Always on
| Some hash boards fail to start up.
| Click here to submit your request and select “fail to start up” is shown on 1 or 2 or 3 CPBs. as your issue.
|
Always on
| Flashes rapidly
| Power supply is abnormal.
| Click here to submit your request and select "total hash rate is 0." as your issue.
|
Off
| Flashes slowly
| Miner cannot connect to network.
| Click here to submit your request and select "cannot find IP or cannot enter miner dashboard." as your issue.
|
Others
| Others
| ---
| Click here to submit your request and select "Other issues." as your issue.
|
Box series:
Lights near the IP button:
Table 2
| Green light | Red light | Issue | Solution(s) |
Always on
| off
| Miner cannot connect to pool.
| Check here.
|
Off
| Flashes rapidly
| Fan is abnormal
| Click here to submit your request and select "Fan cannot start normally." as your issue.
|
Off
| Always on
| Miner is overheating
| Click here to submit your request and select "Other issues." as your issue.
|
Always on
| Always on
| ---
| Press the reset button for 15-20 seconds to reset the miner.
|
Flashes rapidly
| Always on
| Hash board fails to start up.
| Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue.
|
Always on
| Flashes rapidly
| Power supply is abnormal.
| Click here to submit your request and select "Other issues." as your issue.
|
Off
| Flashes slowly
| Miner cannot connect to network.
| Click here to submit your request and select "cannot find IP or cannot enter miner dashboard." as your issue.
|
Others
| Others
| ---
| Click here to submit your request and select "Other issues." as your issue.
|
Lights near the power supply connector:
Red light always on & green light off, which means hash board fail to start up.
Table 3
| Green light | Red light | Issue | Solution |
Off
| Always on
| Hash board fails to start up.
| Click here to submit your request and select “fail to start up” is shown on miner dashboard. as your issue
|
Always on
| Off
| Hash board is working.
| ---
|
Note: When analyzing box miners' lights, Tables 2 & 3 must be combined.
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